The only thing to do, Sophie decided, was to show Howl that she was an excellent cleaning lady, a real treasure. She tied an old rag round her wispy white hair, she rolled the sleeves up her skinny old arms and wrapped an old tablecloth from the broom cupboard round her as an apron. It was rather a relief to think there were only four rooms to clean instead of a whole castle. She grabbed up a bucket and besom and got to work.

"What are you doing?" cried Michael and Calcifer in a horrified chorus.

"Cleaning up," Sophie replied firmly. "The place is a disgrace."

Calcifer said, "It doesn't need it," and Michael muttered, "Howl will kick you out!" but Sophie ignored them both. Dust flew in clouds.

In the midst of it there came another set of thumps at the door. Calcifer blazed up, calling, "Porthaven door!" and gave a great, sizzling sneeze which shot purple sparks through the dust clouds.

Michael left the workbench and went to the door. Sophie peered through the dust she was raising and saw that this time Michael turned the square knob over the door so that the side with a blue blob of paint on it was downward. Then he opened the door on the street you saw out of the window.

The girl took the paper and passed over a coin. "Has the Sorcerer got a witch working for him too?" she asked.

A small girl stood there. "Please, Mr. Fisher," she said, "I've come for that spell for me mum."

"Meaning me?" Sophie called. "Oh, yes, my child. I'm the best and cleanest witch in Ingary."

Michael shut the door, looking exasperated. "That will be all around Porthaven now. Howl may not like that." He turned the door green-down again.

"Safety spell for your dad's boat, wasn't it?" Michael said. "Won't be a moment." He went back to the bench and measured powder from a jar from the shelves into a square of paper. While he was doing it, the little girl peered in at Sophie as curiously as Sophie peered out at her. Michael twisted the paper round the powder and came back saying, 'Tell her to sprinkle it right along the boat. It'll last out and back, even if there's a storm."

"No," said Michael.

Sophie cackled to herself a little, quite unrepentant. Probably she had let the besom she was using put ideas into her head. But it might persuade Howl to let her stay if everyone thought she was working for him. As a girl, Sophie would have shriveled with embarrassment at the way she was behaving. As an old woman, she did not mind what she did or said. She found that a great relief.

She went nosily over as Michael lifted up a stone in the hearth and hid the little girl's coin underneath it. "What are you doing?"

"Feckless spendthrift!" Calcifer crackled. "He'll spend the King's money faster than I burn a log. No sense."

Sophie sprinkled water from the sink to lay the dust, which made Calcifer shrink back against the chimney. Then she swept the floor all over again. She swept her way toward the door in order to have a look at the square knob above it. The fourth side, which she had not seen used yet, had a blob of black paint on it. Wondering where that led to, Sophie began briskly sweeping the cobwebs off the beams. Michael moaned and Calcifer sneezed again.

"Calcifer and I try to keep a store of money," Michael said rather guiltily. "Howl spends every penny we've got if we don't."

Howl came out of the bathroom just then in a waft of steamy perfume. He looked marvelously spruce. Even the silver inlets and embroidery on his suit seemed to have become brighter. He took one look and backed into the bathroom again with a blue-and-silver sleeve protecting his head. "Stop it, woman!" he said. "Leave those poor spiders alone!"

"Then get them down and leave the spiders," said Howl.

Probably he had a wicked affinity with spiders, Sophie thought. "They'll only make more webs," she said.

"These cobwebs are a disgrace!" Sophie declared, fetching them down in bundles.

"What a nosy old woman you are!" said Howl. "That leads to my private bolt hole and you are not being told where it is." He opened the door onto the wide, moving moorland and the hills.

"When will you be back, Howl?" Michael asked a little despairingly.

"And kill flies, which is very useful," said Howl. "Keep that broom still while I cross my own room, please."

Howl pretended not to hear. He said to Sophie, "You're not to kill a single spider while I'm away." And the door slammed behind him. Michael looked meaningly at Calcifer, and sighed. Calcifer crackled with malicious laughter.

Sophie leaned on the broom and watched Howl cross the room and pick up his guitar. As he put his hand on door latch, she said, "If the red blob leads to Kingsbury and the blue blob goes to Porthaven, where does the black blob take you?"

Since nobody explained where Howl had gone, Sophie conceded he was off to hunt young girls again and got down to work with more righteous vigor than ever. She did not dare harm any spiders after what Howl had said. So she banged at the beams with the broom, screaming, "Out, spiders! Out of my way!" Spiders scrambled for their lives every which way, and webs fell in swathes. Then of course she had to sweep the floor yet again. After that, she got down on her knees and scrubbed it.

Sophie scrubbed on vigorously. "You'll be much happier when it's all nice and clean," she said.

Calcifer, cowering at the back of the grate, muttered, "I wish I'd never made that bargain with you now!"

"I wish you'd stop!" Michael said, sitting on the stairs out of her way.

Howl did not come back again until late that night. By that time Sophie had swept and scrubbed herself into a state when she could hardly move. She was sitting hunched up in the chair, aching all over. Michael took hold of Howl by a trailing sleeve and towed him over to the bathroom, where Sophie could hear him pouring out complaints in a passionate mutter. Phrases like "terrible old biddy" and "won't listen to a word!" were quite easy to hear, even though Calcifer was roaring, "Howl, stop her! She's killing us both!"

"But I'm miserable now!" Michael protested.

Howl laughed. "No. Just simple spiders," he said and went dreamily away upstairs. Michael sighed. He went into the broom cupboard and hunted until he found an old folding bed, a straw mattress, and some rugs, which he put into the arched space under the stairs. "You'd better sleep here tonight," he told Sophie.

But all Howl said, when Michael let go of him, was "Did you kill any spiders?"

"Does that mean Howl's going to let me stay?" Sophie asked.

"I don't know!" Michael said irritably. "Howl never commits himself to anything. I was here six months before he seemed to notice I was living here and made me his apprentice. I just thought I bed would be better than the chair."

"Then thank you very much," Sophie said gratefully. The bed was indeed more comfortable than a chair and when Calcifer complained he was hungry in the night, it was an easy matter for Sophie to creak her way out and give him another log.

"Of course not!" Sophie snapped. He aches made her irritable. "They look at me and run for their lives. What are they? All the girls whose hearts you ate?"

Then she tacked an old sheet to the beams nearest the fireplace and forced Calcifer to bend his head down while she swept the chimney. Calcifer hated that. He crackled with mean laughter when Sophie discovered that soot had got all over the room and she had to clean it all again. That was Sophie's trouble. She was remorseless, but she lacked method. But there was a method to her remorselessness: she calculated that she could not clean this thoroughly without sooner or later coming across Howl's hidden hoard of girls' souls, or chewed up hearts -- or else something that explained Calcifer's contract.

In the days that followed, Sophie cleaned her way remorselessly through the castle. She really enjoyed herself. Telling herself she was looking for clues, she washed the window, she cleaned out the oozing sink, and she made Michael clear everything off the workbench and the shelves so that she could scrub them. She had everything out of the cupboards and down from the beams and cleaned those too. The human skull, she fancied, began to look as long suffering as Michael. It had been moved so often.

Every time Howl came in, Michael and Calcifer complained loudly about Sophie. But Howl did not seem to attend. Not did he seem to notice the cleanliness. And nor did he notice that the food closet became very well stocked with cakes and jam and the occasional lettuce.

Up the chimney, guarded by Calcifer, had struck her as a good hiding place. But there was nothing there but quantities of soot, which Sophie stored in bags in the yard. The yard was high on her list of hiding places.

For, as Michael had prophesied, word had gone round Porthaven. People came to the door to look at Sophie. They called her Mrs. Witch in Porthaven and Madam Sorceress in Kingsbury. Though the people who came to the Kingsbury door were better dressed than those in Porthaven, no one in either place liked to call on someone so powerful without an excuse. So Sophie was always having to pause in her work to nod and smile and take in a gift, or to get Michael to put up a quick spell for someone. Some of the gifts were nice things -- pictures, strings of shells, and useful aprons. Sophie used the aprons daily and hung the shells and pictures round her cubbyhole under the stairs, which soon began to look very homelike indeed.

Sophie knew she would miss this when Howl turned her out. She became more and more afraid that he would. She knew he could not go on ignoring her forever.

She cleaned the bathroom next. That took her days, because Howl spent so long in it every day before he went out. As soon as he went, leaving it full of steam and scented spells, Sophie moved in. "Now we'll see about that contract!" she muttered at the bath, but her main target was of course the shelf of packets, jars, and tubes. She took every one of them down, on the pretext of scrubbing the shelf, and spent most of the day carefully going through them to see if the ones labeled SKIN, EYES, and HAIR were in fact pieces of girl. As far as she could tell, they were all just creams and powders and paint. If they had once been girls, then Sophie thought Howl had used the tube FOR DECAY on them and rotted them down the washbasin too thoroughly to recall. But she hoped they were only cosmetics in the packets.

She put the things back on the shelf and scrubbed. That night, as she sat aching in the chair, Calcifer grumbled that he had drained one hot spring dry for her.

"Only when he's after a lady," Calcifer said.

"Under the Porthaven Marshes mostly," Calcifer said. "But if you go on like this, I'll have to fetch water from the Waste. When are you going to stop cleaning and find out how to break my contract?"

"Where are these hot springs?" Sophie asked. She was curious about everything these days.

"In good time," said Sophie. "How can I get the terms out of Howl if he's never in? Is he always away this much?"

"So Michael has a sweet heart!" she said to herself as she flung the window open -- it opened into the street in Porthaven too -- and heaved his bedding across the sill to air. Considering how nosy she had lately become, Sophie was rather surprised at herself for not asking Michael who his girl was and how he kept her safe from Howl.

When the bathroom was clean and gleaming, Sophie scrubbed the stairs and the landing upstairs. Then she moved into Michael's small front room. Michael, who by this time seemed to be accepting Sophie gloomily as a sort of natural disaster, gave a yell of dismay and pounded upstairs to rescue his most treasured possessions. They were in an old box under his worm-eaten little bed. As he hurried the box protectively away, Sophie glimpsed a blue ribbon and a spun-sugar rose in it, on top of what seemed to be letters.

Michael put his precious box in the drawer of the workbench and locked the drawer. "I wish Howl would listen to us!" he said. "Why is this girl taking him so long?"

"You'll be the death of me! You're as heartless as Howl!" Calcifer choked. Only his green hair and a blue piece of his long forehead showed.

She swept such quantities of dust and rubbish from Michael's room that she nearly swamped Calcifer trying to burn it all.

The next day Sophie tried to start on the backyard. But it was raining in Porthaven that day, driving against the window and pattering in the chimney, making Calcifer hiss with annoyance. The yard was part of the Porthaven house too, so it was pouring out there when Sophie opened the door. She put her apron over her head and rummaged a little, and before she got too wet, she found a bucket of whitewash and a large paintbrush. She took these indoors and set to work on the walls. She found an old stepladder in the broom cupboard and she whitewashed the ceiling between the beams too. it rained for the next two days in Porthaven, though when Howl opened the door with the knob green-blob-down and stepped out onto the hill, the weather there was sunny, with big cloud shadows racing over the heather faster than the castle could move. Sophie whitewashed her cubbyhole, the stairs, the landing, and Michael's room.

"I should have guessed," Howl said as he disappeared into the bathroom.

It was still drizzling in Porthaven the next day. Sophie tied on her headcloth, rolled up her sleeves, and girdled on her apron. She collected her besom, her bucket, and her soap, and as soon as Howl was out of the door, she set off like an elderly avenging angel to clean Howl's bedroom.

"What's happened in here?" Howl asked when he came in on the third day. "It seems much lighter."

"Sophie," said Michael in a voice of doom.

She had left that until last for fear of what she would find. She had not even dared to peep into it. And that was silly, she thought as she hobbled up the stairs. By now it was clear that Calcifer did all the strong magic in the castle and Michael did all the hackwork, while Howl gadded off catching girls and exploiting the other two just as Fanny had exploited her. Sophie had never found Howl particularly frightening. Now she felt nothing but contempt.

"He noticed!" Michael whispered to Calcifer. "The girl must be giving in at last!"

"No you don't," he said quite pleasantly. "I want it dirty, thank you."

She arrived on the landing and found Howl standing in the doorway of his bedroom. He was leaning lazily on one hand, completely blocking her way.

Sophie gaped at him. "Where did you come from? I saw you go out."

This undermined all Sophie's assumptions. She would have died rather than admit it. "Everyone knows you're a wizard, young man," she said severely. "But that doesn't alter the fact that your castle is the dirtiest place I've ever been in." she looked into the room past Howl's dangling blue-and-silver sleeve. The carpet on the floor was littered like a bird's nest. She glimpsed peeling walls and a shelf full of books, some of them very queer-looking. There was no sign of a pile of gnawed hearts, but those were probably behind or under the huge fourposter bed. Its hangings were gray-white with dust and they prevented her from seeing what the window looked out onto.

"I meant you to," said Howl. "You'd done your worst with Calcifer and poor Michael. It stood to reason you'd descend on me today. And whatever Calcifer told you, I am a wizard, you know. Didn't you think I could do magic?"

"I'm not being nosy!" Sophie protested. "That room…"

"But it's a pigsty," said Sophie. "I can't help what I am!"

"Yes you can," said Howl. "And I like my room the way it is. You must admit I have a right to live in a pigsty if I want. Now go downstairs and think of something else to do. Please. I hate quarreling with people."

Howl swung his sleeve in front of her face. "Uh-uh. Don't be nosy."

"Yes, you are nosy," said Howl. "You're a dreadfully nosy, horribly bossy, appallingly clean old woman. Control yourself. You're victimizing us all."

There was nothing Sophie could do but hobble away with her bucket clanking by her side. She was a little shaken, and very surprised that Howl had not thrown her out of the castle on the spot. But since he had not, she thought of the next thing that needed doing at once. She opened the door beside the stairs, found the drizzle had almost stopped, and sallied out into the yard, where she began vigorously sorting through piles of dripping rubbish.

There was a metallic clash! and Howl appeared again, stumbling slightly, in the middle of the large sheet of rusty iron that Sophie had been going to move next.

Sophie folded her skinny arms. She did not like being glared at by eyes like glass marbles. "Of course you hate getting angry!" she retorted. "You don't like anything unpleasant, do you? You're a slitherer-outer, that's what you are! You slither away from anything you don't like!"

So there was probably a bundle of souls or a box of chewed up hearts somewhere out here, Sophie thought. She felt really thwarted. "Tidying up is what I'm here for!" she shouted at Howl.

"Then you must think of a new meaning for your life," Howl said. For a moment it seemed as it he was going to lose his temper too. His strange, pale eyes all but glared at Sophie. But he controlled himself and said, "Now trot along indoors, you overactive old thing, and find something else to play with before I get angry. I hate getting angry."

"Not here either," he said. "You are a terror, aren't you? Leave this yard alone. I know just where everything is in it, and I won't be able to find the things I need for my transport spells if you tidy them up."

Howl gave a forced sort of smile. "Well now," he said. "Now we both know each other's faults. Now go back into the house. Go on. Back." He advanced on Sophie, waving her toward the door. The sleeve on his waving hand caught the edge of the rusty metal, jerked, and tore. "Damnation!" said Howl, holding up the trailing blue-and-silver ends. "Look what you've made me do!"

Howl gave her another glassy look. "There you go again," he said. "How you must love servitude!" He took his torn sleeve gently between the fingers of his right hand and pulled it through them. As the blue-and-silver fabric left his fingers, there was no tear in it at all. "There," he said. "Understand?"

"I can mend it," Sophie said.

Sophie hobbled back indoors, rather chastened. Wizards clearly had no need to work in the ordinary way. Howl had shown her he really was a wizard to be reckoned with. "Why didn't he turn me out?" she said, half to herself and half to Michael.

"It beats me," said Michael. "But I think he goes by Calcifer. Most people who come in here either don't notice Calcifer, or they're scared stiff of him."