B: Four months ago.
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A: Do you have your receipt with you?
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B: Good morning. I bought this vacuum here a few months ago. It doesn't work now. Can I return it or get it fixed?
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B: But the direction book says I will get one-year warranty.
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A: When did you buy it from our store?
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A: You're welcome.
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B: Okay. I understand. I'll call the Customer Sevice Office of the manufacturer. Thank you.
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B: Yes, I do.
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A: I'm sorry. You can't return it becasue too much time has passed since you purchased it. In order to receive a refund, you must return merchandise to the store within 90 days of purchase.
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A: Yes, I know. After 90 days, you need to call the company that manufactured the vacuum to fix it because it's still under their warranty. Their phone number should be in the direction book that came with your vacuum.
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A: Hi, Customer Service Desk. What can I do for you today, sir?
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