Hans moved through the crowded village, handing out heavy cloaks. "Who needs a cloak?" he asked. "The castle is open. There's soup and hot glogg in the Great Hall," he said, referring to a special drink of hot wine.

The Duke approached. "Prince Hans!" he said.

Far down the mountain in Arendelle, the air was still frigid and snow blanketed the land. People wondered if warm weather would ever return. The fjord was frozen solid, and all the dignitaries who had arrived for Elsa's coronation were forced to stay since their ships were stuck. In the meantime, men and women were working hard to unload supplies from the marooned boats and haul them to the castle, where they could be stored and distributed.

"Arendelle is indebted to you, Your Highness," a woman said.

"Calm yourself," counseled Hans. "Princess Anna has given her orders."

"Are we just expected to sit here and freeze while you give away all of Arendelle's tradeable goods?"

The Duke went on. "Has it dawned on you that your princess may be conspiring with a wicked sorceress to destroy us all?"

Hans didn't have a chance to reply. At that moment, Anna's horse galloped into the village square.

"Princess Anna's horse!" a man shouted. "What happened to her? Where is she?"

"Do not question the princess," Hans responded forcefully. "She left me in charge, and I will not hesitate to protect Arendelle from treason."

The Duke was put in his place. "Treason? No, I -- I…" he stuttered.

"Whoa!" Hans called to the horse, catching his reins. "Easy, easy."

Panic grew among the villagers. Hans looked toward the North Mountain. "Princess Anna is in trouble!" he cried. "I need volunteers to go with me to find her."

"Should you encounter the queen," the Duke told his men quietly, "be prepared to put an end to this winter. Do you understand?"

Soon they all trailed Hans across the frozen fjord and up into the mountains.

The men nodded and smiled. They enjoyed a good fight.

A number of men immediately stepped forward. The Duke ordered his two huge guards to join the search party as well. But he gave them a little advice before they left.

The ice on the floor began to change and grow into a series of sharp spikes. Alarmed, she glanced out the window. The wind was rising as the weather whipped up to match her feelings of worry.

In her ice palace at the top of the mountain, Elsa looked out the window and felt her own panic rising. She hadn't meant to hit Anna with her magic, and she wished she could take it back.

Hans and his volunteers made their way through the snowy woods and braved the steep incline of the North Mountain. Some were on horseback, while others walked. Many of them carried torches and swords. The Duke's guards carried crossbows.

Just then, ice cracked behind her. Looking around, she realized a trail of ice had formed behind her -- and it was going up the wall!

Frightened, she gave a sharp cry and continued working to keep herself under control. "Don't feel. Don't feel. DON'T FEEL!"

"Get it together," she told herself, trying to use all those strategies her parents had taught her years ago. "Control it. Don't feel, don't feel."

All around them, the storm was growing worse.

Suddenly, a mass of snow rose from the ground behind Hans. It was Marshmallow! The huge snowman refused to move away from the palace entrance. As the volunteers pressed forward, Marshmallow reacted quickly, knocking men to the ground. Hans rolled to safety and grabbed his sword.

Then Elsa, still upset from Anna's visit, stepped out onto her balcony to see what was happening. She was spotted by one of the Duke's guards. They ducked around Marshmallow's legs, raced into the palace, and charged up the stairs.

At the top of mountain, Hans led the group around the rocky cliffs, and eventually they came upon the ice palace. He turned to the men as they all gaped at the spectacular structure. "We're here to find Princess Anna," he reminded them. "Be on guard, but no harm is to come to the queen."

"Stay back!" Elsa warned. She didn't want her powers to hurt anyone. The men had their crossbows aimed at her. She held up her arms and summoned a wall of ice for protection.

But the Duke's guards kept coming. Desperate to keep them away, she waved her arms, and the wall of ice forced one of the attackers onto the balcony. He teetered on the edge, trapped.

Outside the palace, Hans and his fighters continued to battle the powerful snowman. Hans swept Marshmallow's leg with his sword, forcing the snow giant to fall. Marshmallow rolled away and off a cliff. Hans and his men raced into the ice palace.

There, he immediately spotted the guard trapped against the wall and the other one pushed to the very edge of the balcony. The man was just inches from falling to his death!

The other guard was still coming after Elsa, with his crossbow ready to shoot. With another wave, Elsa created a series of icy spikes, pinning the man in place against the wall. The spikes came right up to his jaw, barely allowing him to breathe.

Elsa saw the fright in the guard's eyes and hesitated. With a start, she realized she had gone too far; this was exactly what she had worked so long to avoid. As she looked down at her hands, the wall of ice retreated. She had always tried to keep people safe, not put them in more danger -- and now her self-control seemed to be dissolving entirely.

"Queen Elsa, no, please!" Hans called out. "Don't be the monster they fear you are!"

But as the icy spikes melted away from the Duke's other guard, he aimed his crossbow at Elsa. Hans acted quickly. He pushed the man's crossbow aside, causing it to shoot at the ceiling. The loose arrow hit the chandelier above Elsa, sending it crashing to the floor. Shards of ice through the air… and Elsa fell, knocked unconscious.

Hours later, Elsa's eyes fluttered open. She was in a stone room with one tiny window high on the wall letting a cold light into the room. Elsa rose from the bench where she lay -- and realized that she could not bring her arms forward. Her hands were encased in thick coverings, which were connected to long chains and bolted to the floor. She could see out the window well enough, though, to know that she was back in Arendelle. She was imprisoned in the castle dungeon and could see the snow continuing to fall over the kingdom.

"No!" Elsa cried, looking out at her frozen kingdom. "What have I done?"