When they arrived at Arendelle, Olaf shot ahead. "Wooo! I'll meet you guys at the castle," he said.

"Ah! It's alive!" the villager shrieked. So much for Olaf staying out of sight!

"Stay out of sight!" Kristoff called after him.

"It's Princess Anna!" he shouted. Anna struggled to get off Sven.

Kristoff looked over at Anna. She was shivering and very pale. "Just hang in there," he said. "Come on, buddy. Faster!" he urged Sven.

"I will!" Olaf yelled back as he disappeared down into the town. Kristoff watched him disappear from view. Then he heard a scream from someone who was obviously not expecting to see a talking snowman.

At the castle gates, a soldier soon spotted the reindeer and the two riders.

"Don't worry about me," Kristoff said. Quickly, two servants rushed over to help Anna. "You need to get her to Prince Hans," Kristoff told them.

"I've got you," Kristoff said, helping her off the reindeer.

Anna was very weak. Her eyes lifted to meet Kristoff's. "Are you going to be okay?" she asked.

Sven charged down the mountain at full speed with Kristoff and Anna on his back. Olaf slid down the trail next to them like a playful penguin.

As the servants whisked Anna away, Kristoff stood watching. Sven looked at his friend, unsure what he would do next. Then the castle door closed, shutting Kristoff out.

In the castle library, Hans was meeting with dignitaries and soldiers, discussing the fate of Arendelle's queen. "I'm going back out to look for Anna," Hans told them. "No one is to go near the queen until I get back."

"You poor girl, you're freezing," the older servant said. "Let's get you inside. Let's get you warm."

"If anything happens to Princess Anna," another dignitary said, "you are all Arendelle has left. Please." The door flew open, and the two servants brought Anna into the room.

"Hans, you have to kiss me," she managed to say. "What?" he asked.

Hans sank into a chair. "But if anything happens to Princess Anna…"

"Prince Hans," a man said. "You cannot risk going out there again. Arendelle needs you."

"Now!" Anna said desperately.

Hans was a bit taken aback. "Slow down," he said. The servants smiled, realizing that Anna and Hans needed to be alone. "We'll give you two some privacy," said one, backing away. Everyone in the room followed him out.

"Anna!" Hans exclaimed as she fell into his arms. "You're so cold."

Once they were alone, Hans turned to Anna. "What happened out there?" he asked.

"Elsa struck me with her powers," she said softly. "You said she'd never hurt you."

Anna lowered her eyes. "I was wrong," she said. "She froze my heart, and only an act of true love can save me."